Barriers And Facilitators To Implementation Of Digital Nursing Technologies In Healthcare Settings: A Systematic Review

Authors

  • Hidayati Hidayati The Philipine Women's University, Manila, Philippines
  • Hilma Yessi Universitas Negeri Padang, Padang, Indonesia
  • Debby Silvia Dewi Universitas Negeri Padang, Padang, Indonesia

DOI:

https://doi.org/10.33751/jhss.v10i1.106

Keywords:

Digital Nursing Technologies, Implementation, Barriers; Facilitators, Nursing Informatics, Electronic Health Records, Telehealth, Mhealth, Organizational Change

Abstract

This systematic review aimed to synthesize evidence on barriers and facilitators to the implementation of digital nursing technologies (DNTs) in healthcare settings. A PRISMA‑guided search of Scopus and Web of Science identified 2,847 records; after screening and full‑text review, 45 empirical and review articles published between 2015 and 2025 were included. The review found that implementation success depends on interacting technical, organizational, individual, and system‑level factors, rather than technology characteristics alone. Technical and infrastructure barriers included inadequate connectivity, limited hardware, poor usability, and lack of interoperability, which were especially pronounced in low‑ and middle‑income and rural settings. Organizational barriers encompassed insufficient and one‑off training, weak leadership support, poor change management, unclear policies, high workload, and staffing constraints, while individual‑level barriers involved low digital literacy, technophobia, low motivation, and concerns about autonomy, safety, privacy, and data security. System‑level barriers related to limited government support, funding, regulatory clarity, and interoperability mandates. Key facilitators included strong leadership and clear vision, supportive organizational culture, continuous competency‑based training and just‑in‑time support, user‑friendly and reliable systems that integrate with workflows, high digital literacy, professional motivation, and enabling policy and funding environments. The review concludes that effective DNT implementation is a sociotechnical transformation requiring coordinated action across all levels, sustained organizational commitment, and context‑sensitive strategies that protect clinician well‑being and patient safety. These findings inform implementation planning and highlight priority gaps for future research, particularly in emerging technologies and under‑resourced settings.

References

Abdulkadir, U., Waziri, V. O., Alhassan, J. K., & Ismaila, I. (2024). Electronic medical records management and administration: Current trends, issues, solutions, and future directions. SN Computer Science, 5(5), 460. https://doi.org/10.1007/s42979-024-02803-7

[2] Aldogiher, A., & Halim, Y. T. (2025). Customer engagement in digital health transformation as strategic change: Evidence from Saudi Arabia’s vision 2030. Sustainability, 17(18), 8468. https://doi.org/10.3390/su17188468

[3] Alrasheeday, A. M., Alshammari, B., Alkubati, S. A., Pasay-an, E., Albloushi, M., & Alshammari, A. M. (2023). Nurses’ attitudes and factors affecting use of electronic health record in Saudi Arabia. Healthcare, 11(17), 2393. https://doi.org/10.3390/healthcare11172393

[4] Anand, G., & Sadhna, D. (2023). Electronic health record interoperability using FHIR and blockchain: A bibliometric analysis and future perspective. Perspectives in Clinical Research, 14(4), 161–166. https://doi.org/10.4103/picr.picr_272_22

[5] Andargeery, S. Y., & El-Rafey, D. S. (2025). A randomized controlled trial of the effectiveness of the mHealth program in improving the lifestyle of nursing students. Scientific Reports, 15(1), 9765. https://doi.org/10.1038/s41598-024-80982-2

[6] Arikan, F., Kara, H., Erdogan, E., & Ulker, F. (2021). Barriers to adoption of electronic health record systems from the perspective of nurses: A cross-sectional study. Computers, Informatics, Nursing: CIN, 40(4), 236–243. https://doi.org/10.1097/CIN.0000000000000848

[7] Asiri, S. (2024). Factors influencing electronic health record workflow integration among nurses in Saudi Arabia: Cross-sectional study. Sage Open Nursing, 10, 23779608241260547. https://doi.org/10.1177/23779608241260547

[8] Brandsma, T., van de Wetering, R., & Stoffers, J. (2025). Digital innovation readiness of Dutch healthcare organizations: An interview study with multiple stakeholders. Health Policy and Technology, 14, 101105. https://doi.org/10.1016/j.hlpt.2025.101105

[9] Britiller, M. C., Amponin, A. M., & Pring, C. C. (2023). Effectiveness and challenges: The current situation of Electronic Health Records (EHRs) to improve health care outcomes. South East Asia Nursing Research, 5(1), 1–18. https://doi.org/10.26714/seanr.5.1.2023.1-18

[10] Brommeyer, M., Whittaker, M., & Liang, Z. (2024). Organizational factors driving the realization of digital health transformation benefits from health service managers: A qualitative study. Journal of Healthcare Leadership, 16, 455–472. https://doi.org/10.2147/JHL.S487589

[11] Cho, H., Nguyen, O. T., Weaver, M., Pruitt, J., Marcelle, C., Salloum, R. G., & Keenan, G. (2024). Electronic health record system use and documentation burden of acute and critical care nurse clinicians: A mixed-methods study. Journal of the American Medical Informatics Association: JAMIA, 31(11), 2540–2549. https://doi.org/10.1093/jamia/ocae239

[12] Cochran, D. G. (1976). Excreta analysis on additional cockroach species and the house cricket. Comparative Biochemistry and Physiology. A, Comparative Physiology, 53(1), 79–81. https://doi.org/10.1016/s0300-9629(76)80015-1

[13] Dehghan, M., Behzadi, A., Mehrolhassani, M. H., & Ghaemi, M. M. (2025). Challenges and facilitators of electronic health record implementation: A scoping review. International Journal of Medical Informatics, 205, 106094. https://doi.org/10.1016/j.ijmedinf.2025.106094

[14] Doerner, M., Connerton, C., & Wijesuriya, U. (2025). Student growth in informatics competencies after a nursing informatics course. Teaching and Learning in Nursing, 20. https://doi.org/10.1016/j.teln.2025.07.012

[15] Erfani, G., McCREADY, J., Gibson, B., Nichol, B., Unsworth, J., Jarva, E., … Tomietto, M. (2025). Factors influencing digital health competence among healthcare professionals: A cross-sectional study. Applied Nursing Research: ANR, 82, 151922. https://doi.org/10.1016/j.apnr.2025.151922

[16] Finnegan, H., & Mountford, N. (2025). 25 years of electronic health record implementation processes: Scoping review. Journal of Medical Internet Research, 27, e60077. https://doi.org/10.2196/60077

[17] Gabriel, M. H., Richwine, C., Strawley, C., Barker, W., & Everson, J. (2012). Interoperable Exchange of Patient Health Information Among U.S. Hospitals: 2023. In ASTP Health IT Data Brief. Washington (DC): Office of the Assistant Secretary for Technology Policy. Retrieved from http://www.ncbi.nlm.nih.gov/books/NBK606033/

[18] Gariépy-Saper, K., & Decarie, N. (2021). Privacy of electronic health records: A review of the literature. The Journal of the Canadian Health Libraries Association, 42(1), 74–84. https://doi.org/10.29173/jchla29496

[19] Gesner, E., Dykes, P. C., Zhang, L., & Gazarian, P. (2022). Documentation burden in nursing and its role in clinician burnout syndrome. Applied Clinical Informatics, 13(5), 983–990. https://doi.org/10.1055/s-0042-1757157

[20] Giebel, G. D., Raszke, P., Nowak, H., Palmowski, L., Adamzik, M., Heinz, P., … Blase, N. (2025). Problems and barriers related to the use of AI-based clinical decision support systems: Interview study. Journal of Medical Internet Research, 27(1), e63377. https://doi.org/10.2196/63377

[21] Handrean, I. G. E., Rian Pratama, I., Rahma Sumarna, D., Fakhrazi, R., Rejauw, S., & Paramarta, V. (2025). Digital transformation in hospital management: Building readiness for society 5. International Journal of Health and Pharmaceutical (IJHP), 5(1), 39–45. https://doi.org/10.51601/ijhp.v5i1.398

[22] Hospodková, P., Berežná, J., Barták, M., Rogalewicz, V., Severová, L., & Svoboda, R. (2021). Change Management and digital innovations in hospitals of five European countries. Healthcare, 9(11), 1508. https://doi.org/10.3390/healthcare9111508

[23] Issa, W. B., Akour, I. A., Ibrahim, A., Almarzouqi, A., Abbas, S., Hisham, F., & Griffiths, J. (2020). Privacy, confidentiality, security and patient safety concerns about electronic health records. International Nursing Review, 67(2), 218–230. https://doi.org/10.1111/inr.12585

[24] Jatnika, G., Yuswandi, Y., Ismafiaty, I., Badrujamaludin, A., & Hadiana, A. I. (2025). The effect of digital nursing documentation simulation on nursing informatics competency. Malahayati International Journal of Nursing and Health Science, 8(9), 1208–1213. https://doi.org/10.33024/minh.v8i9.1689

[25] Jayakumar, S. S., Parida, S., & Tomar, P. K. T. P. K. (2022). Challenges and opportunities in the adoption of electronic health records in healthcare management. Health Leadership and Quality of Life, 1, 105–105. https://doi.org/10.56294/hl2022105

[26] Kruse, C. S., Karem, P., Shifflett, K., Vegi, L., Ravi, K., & Brooks, M. (2018). Evaluating barriers to adopting telemedicine worldwide: A systematic review. Journal of Telemedicine and Telecare, 24(1), 4–12. https://doi.org/10.1177/1357633X16674087

[27] Kruse, C. S., Kothman, K., Anerobi, K., & Abanaka, L. (2016). Adoption factors of the electronic health record: A systematic review. JMIR Medical Informatics, 4(2), e5525. https://doi.org/10.2196/medinform.5525

[28] Kruszyńska-Fischbach, A., Sysko-Romańczuk, S., Napiórkowski, T. M., Napiórkowska, A., & Kozakiewicz, D. (2022). Organizational e-health readiness: How to prepare the primary healthcare providers’ services for digital transformation. International Journal of Environmental Research and Public Health, 19(7), 3973. https://doi.org/10.3390/ijerph19073973

[29] Laukvik, L. B., Lyngstad, M., Rotegård, A. K., & Fossum, M. (2024). Utilizing nursing standards in electronic health records: A descriptive qualitative study. International Journal of Medical Informatics, 184, 105350. https://doi.org/10.1016/j.ijmedinf.2024.105350

[30] Lestari, H. M., Miranda, A. V., & Fuady, A. (2024). Barriers to telemedicine adoption among rural communities in developing countries: A systematic review and proposed framework. Clinical Epidemiology and Global Health, 28. https://doi.org/10.1016/j.cegh.2024.101684

[31] Lloyd, S., Long, K., Probst, Y., Di Donato, J., Oshni Alvandi, A., Roach, J., & Bain, C. (2024). Medical and nursing clinician perspectives on the usability of the hospital electronic medical record: A qualitative analysis. Health Information Management, 53(3), 189–197. https://doi.org/10.1177/18333583231154624

[32] Macabato, Z., Velasco, L. C., Escabarte, A., Poblete, M.-L., & Isla Jr, A. (2024). Telemedicine adoption in developing economies: A systematic review on the enablers and barriers. J-KESMAS Jurnal Kesehatan Masyarakat, 19, 11–29. https://doi.org/10.21109/kesmas.v19i4.1343

[33] Mahalli, A. El. (2015). Adoption and barriers to adoption of electronic health records by nurses in three governmental hospitals in Eastern Province, Saudi Arabia. Perspectives in Health Information Management, 12(Fall), 1f.

[34] Martínez, O. N., & Leyva-Moral, J. M. (2024). Digital transformation led by nurses and nursing managers’ priorities: A qualitative study. Journal of Nursing Management, 2024(1), 8873127. https://doi.org/10.1155/2024/8873127

[35] Nascimento, I. J. B. D., Abdulazeem, H., Vasanthan, L. T., Martinez, E. Z., Zucoloto, M. L., Østengaard, L., … Novillo-Ortiz, D. (2023). Barriers and facilitators to utilizing digital health technologies by healthcare professionals. Npj Digital Medicine, 6(1), 161. https://doi.org/10.1038/s41746-023-00899-4

[36] Nurmaidah, N., Kustiningsih, N., & Rahayu, S. (2024). Change management strategy in the implementation of electronic medical record system in the era of digital transformation: Case study at Rahman Rahim Hospital. Gema Wiralodra, 15(1), 228–238. https://doi.org/10.31943/gw.v15i1.656

[37] Oei, S. P., Bakkes, T. H. G. F., Mischi, M., Bouwman, R. A., van Sloun, R. J. G., & Turco, S. (2025). Artificial intelligence in clinical decision support and the prediction of adverse events. Frontiers in Digital Health, 7. https://doi.org/10.3389/fdgth.2025.1403047

[38] Pugal, K., Villar, R., & Nashwan, A. J. (2021). Barriers for using Electronic Health Records (EHRs) by nurses in Qatar: A cross sectional study. Babali Nursing Research, 2(3), 89–105. https://doi.org/10.37363/bnr.2021.2356

[39] Schürmann, F., Westmattelmann, D., & Schewe, G. (2025). Factors influencing telemedicine adoption among health care professionals: Qualitative interview study. JMIR Formative Research, 9, e54777. https://doi.org/10.2196/54777

[40] Shan, Y., Shang, J., Yan, Y., & Ye, X. (2023). Workflow interruption and nurses’ mental workload in electronic health record tasks: An observational study. BMC Nursing, 22(1), 63. https://doi.org/10.1186/s12912-023-01209-9

[41] Shankar, R., Devi, F., Ang, E., & Er, J. (2025). Barriers and facilitators to nurses’ adoption of artificial intelligence-driven solutions in clinical practice: A protocol for a systematic review of qualitative studies. BMJ Open, 15(8), e099875. https://doi.org/10.1136/bmjopen-2025-099875

[42] Su, J., Chan, M., Ghisi, G., Kwan, R., Wong, K. C., Lin, R., … Batalik, L. (2025). Real-world mobile health implementation and patient safety: Multicenter qualitative study. Journal of Medical Internet Research, 27, e71086. https://doi.org/10.2196/71086

[43] Tabaeeian, R. A., Hajrahimi, B., & Khoshfetrat, A. (2022). A systematic review of telemedicine systems use barriers: Primary health care providers' perspective. Journal of Science and Technology Policy Management. https://doi.org/10.1108/JSTPM-07-2021-0106

[44] Tischendorf, T., Hasseler, M., Schaal, T., Ruppert, S.-N., Marchwacka, M., Heitmann-Möller, A., & Schaffrin, S. (2024). Developing digital competencies of nursing professionals in continuing education and training—A scoping review. Frontiers in Medicine, 11, 1358398. https://doi.org/10.3389/fmed.2024.1358398

[45] Turchioe, M. R., Austin, R., & Lytle, K. (2025). Opportunities and challenges for digital health and artificial intelligence to support nurses: Results of a survey of nursing informaticists. CIN: Computers, Informatics, Nursing, 43(7). https://doi.org/10.1097/CIN.0000000000001279

[46] Wahyuningtyas, E. S., & Abd-Elrazek, M. N. (2024). Nurses are never gone or forgotten: Breaking barriers to enhance nursing care with technology. Journal of Holistic Nursing Science, 11(2), 52–56. https://doi.org/10.31603/nursing.v11i2.12409

[47] Walzer, S., Armbruster, C., Mahler, S., Farin-Glattacker, E., & Kunze, C. (2025). Factors influencing the implementation and adoption of digital nursing technologies: Systematic umbrella review. Journal of Medical Internet Research, 27, e64616. https://doi.org/10.2196/64616

[48] Ward, M. J., Landman, A. B., Case, K., Berthelot, J., Pilgrim, R. L., & Pines, J. M. (2014). The effect of electronic health record implementation on emergency department operational measures of performance. Annals of Emergency Medicine, 63(6), 723–730. https://doi.org/10.1016/j.annemergmed.2013.12.019

[49] Widyastuti, C. S., Dinarti, L. K., Aulawi, K., & Lazuardi, L. (2025). Effectiveness of mHealth on self-care profile and blood pressure among patients with hypertension in Indonesia: A single-blind randomized controlled trial. Belitung Nursing Journal, 11(3), 294–304. https://doi.org/10.33546/bnj.3760

[50] Yew, S. Q., Trivedi, D., Adanan, N. I. H., & Chew, B. H. (2025). Facilitators and barriers to the implementation of digital health technologies in hospital settings in lower- and middle-income countries since the onset of the COVID-19 Pandemic: Scoping review. Journal of Medical Internet Research, 27, e63482. https://doi.org/10.2196/63482

[51] Zadvinskis, I. M., Chipps, E., & Yen, P.-Y. (2015). Exploring nurses’ confirmed expectations regarding health IT: A phenomenological study. International Journal of Medical Informatics, 83(2), 89–98. https://doi.org/10.1016/j.ijmedinf.2013.11.001

Downloads

Published

28-03-2026

How to Cite

Hidayati , H., Yessi , H., & Dewi , D. S. (2026). Barriers And Facilitators To Implementation Of Digital Nursing Technologies In Healthcare Settings: A Systematic Review. JHSS (Journal of Humanities and Social Studies), 10(1), 464–471. https://doi.org/10.33751/jhss.v10i1.106

Similar Articles

<< < 1 2 3 4 5 > >> 

You may also start an advanced similarity search for this article.